When Harry Truman got mad and fired off a letter, he would put it in a drawer in his desk and let it cool off for a day. Most of those letters were never sent. What would he have done with email?
Now there is a new product called ToneCheck, reports the ABA Journal, that will scan your outgoing email before you send it and point out phrases that have unintended emotional charge. Tone Check then suggest alternative language. For example, if you write something is “annoying or troubling” you will be prompted to substitute “It has been concerning me for some time”.
Of course if it completely edits tone, some of the emails I get from opposing counsel will be totally blank.